Instead of working separately as many GEO satellites at higher orbits do, LEO satellites work tog
Amdocs’ Eitan Elkin explains how online charging systems can introduce badly needed real-time capabilities, and how virtualization will provide extra agility and flexibility
All industries can learn from telecoms’ evolution toward personalized services
Telcos push to improve service quality as they realize good customer experience is vital for growth
Microsoft gains traction with telcos after a slow start as more partners commit to Dynamics CRM for converged billing
Operators need to empower enterprise customers to negotiate the right price for what they use
Horror stories are emerging of Asian telcos discovering endemic fraud
The story of the city of Johannesburg trumps the worst billing failures
Charging is evolving to enable operators to step up to the challenges and opportunities that digital services are presenting
This paper explores the emerging trends that necessitate the urgency for a more agile infrastructure
BLOGS
Satellites change the meaning of "Airplane Mode" |
Big data can combat revenue fraud -- even when it's an inside job
Perhaps that’s why some telco managers won’t invest in analytics-based revenue-assurance solutions
Big data can combat revenue fraud -- even when it's an inside job
Perhaps that’s why some telco managers won’t invest in analytics-based revenue-assurance solutions
The next big thing: outsourcing your data analytics
Not sure how to crunch your big data properly? Consider outsourcing analytics to the experts
Charging customers what they're worth
Tony Poulos
Knowing your customers’ true value can help telcos set more valuable tariff plans without going into the red